Heligan: Retail Administrator

Reporting To:

  • Assistant Retail Manager
  • Trading Operations Manager
  • Retail Buyer 

Role Overview:

To assist the trading department with administration – in particular supporting the Buyer with administrative functions.

In particular:

  • Stock purchasing (existing lines)
  • Office management (responsible for organisation of office)
  • Stock room management (responsible for organisation of stock room).
  • Manning office phone
  • Pricing & margins (existing lines, as and when companies review them)
  • Admin  - in a timely manner, so that we have accurate accounting within each month
  • Stores – layout, organisation and cleanliness
  • Deliveries – processing and communicating schedule
  • Stock control
  • Write offs and claims
  • Internal sales
  • Relief cover
  • Customer queries (internet)
  • Web orders – admin
  • Budget awareness – develop


  • Administrative experience
  • Experience ideally in a retail environment
  • Customer service skills

Qualities you will need to display:

  • Highly Organised and efficient
  • An eye for detail
  • Able to create new processes and implement them
  • Friendly
  • Self-motivated as you may often be working on your own

In return you will be rewarded with:

  • Staff benefit scheme including free family entry to Eden and Heligan during employment and discounts on local attractions and retail.
  • Free Parking
  • Sociable hours with no shift work
  • Generous pension
  • Discounts on retail within the Gardens and any associated companies
  • Discounted staff meals within our tea rooms.

How to apply

Please send your CV along with a personal statement (no more than 1 side of A4) explaining why you would be great in this role, to