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Accessibility

Here at Heligan, we continually work to ensure that all our visitors, whatever their ability, can gain the most from their visit and have the best possible access to our facilities and services.

Access within the gardens

Most of the 13-acre Northern Gardens is accessible and there is full access to the Hide (the indoor heart of our Wildlife Project), and the Steward’s House. 

The Northern Gardens lies on a gentle downhill gradient, so please remember this when you want to make your way back to the exit.

The Jungle and Wider Estate are unfortunately not easily accessible to everyone. The gradients of the pathways to these areas are very steep. For this reason and your safety, we kindly ask wheelchair users to refrain from entering these areas.

The Heligan Ticket Office has free garden maps and Wheelchair Access maps, which will help you to get an idea of the site and its size.

Companions who are required to assist disabled visitors are admitted to the gardens free of charge.

To download a copy of our latest access guide before your visit, please click here.

Toilets

We have ample toilet facilities on arrival, including left and right hand transfer disabled toilets for wheelchair users and ambulant visitors with RoomMate installed to assist our blind and visually impaired visitors, as well as baby changing facilities. Further facilities are available inside the gardens at the Steward’s House, including disabled.

Car Park

Disabled Parking bays occupy 10% of our total parking area; situated nearest to the entrance, these bays are on flat ground and have a tarmac surface. The parking bays start at approximately 50m from the entrance facilities.

In peak season, when our Field Car Park is in operation, disabled parking spaces are again located approx 50m from the entrance facilities. The parking bays here are also level but please be advised that they are on a grass surface.

Facilities 

Our Heligan Shop, Plant Sales and Tearooms all cater for visitors with disabilities.

Wheelchairs

Manual wheelchairs are available to borrow, free of charge, from our Visitor Reception on a first-come, first-served basis. To get the best experience from your visit, please ask for a Wheelchair Access Map and access advice from our Reception team before going off to explore the gardens. You are most welcome to bring your own motorised wheelchairs or scooters but please be advised that this is at your own risk.

Assistance Dogs

Assistance dogs on harnesses are welcome throughout the year.

Staff Training

We are committed to giving first class customer service and ensuring that you have the best possible day with us. Please feel free to approach staff members should you need assistance, in any way, during your visit. We will always do our best to help you.